This Privacy Policy describes how True Leaf AI Solutions Inc. ("we," "our," or "us"), operator of Promtier, collects, uses, and protects your information when you use our website and services. By using Promtier, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services:
- Usage Data: Information about how you interact with our microapps, including which microapps you use and features you access.
- Technical Data: Browser type, device information, IP address, and other technical information automatically collected when you visit our website.
- Contact Information: If you contact us through our contact form or email, we collect your name, email address, and message content.
- Account Information: If you create an account (when available), we collect your email address and any profile information you provide.
Inputs you provide to microapps are processed to generate AI responses, but Promtier does not store user prompts or generated outputs in a database. We do not use your inputs or outputs to train our own models.
Please avoid submitting sensitive personal data, regulated data, or confidential information unless you have independently determined that the workflow is appropriate for that material.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your requests and generate AI-powered recommendations
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our microapps and user experience
- Send you updates and communications (if you opt in)
- Detect, prevent, and address technical issues and security threats
AI Processing Disclosure
Promtier uses Google Gemini to generate recommendations, plans, and structured outputs. To provide these outputs, relevant inputs are processed by Promtier systems and sent to Google Gemini for inference.
AI outputs may contain errors or omissions and should be reviewed before use in critical, legal, medical, financial, or security-sensitive decisions.
Promtier does not fine-tune or retrain models on user data, and Promtier does not use your inputs or outputs to train Promtier-owned models.
Cookies & Analytics
When you first visit our website, we ask for your cookie preference via a banner. Your choice is stored locally in your browser so the banner is not shown repeatedly unless you clear site data or change your preferences.
We use cookies and similar browser storage primarily to:
- Remember your preferences and settings
- Support core site functionality and user experience
- Support analytics and measurement where those controls are enabled on the site
You can also control cookies through your browser settings. Disabling cookies may limit your ability to use certain site features.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information:
- AI Service Provider: We use Google Gemini to generate AI outputs. Relevant inputs may be sent to Google for inference.
- Hosting Services: Promtier currently runs on Render; selected workloads may run on Google Cloud services where applicable.
- Analytics Services: We may use limited analytics and measurement services to understand site usage and improve reliability.
These third-party services have their own privacy policies governing how they handle your information. We encourage you to review their privacy policies. Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers operate.
Subprocessors
Promtier uses trusted subprocessors for infrastructure and operations, including:
- Render: Current application hosting and operational infrastructure.
- Google Gemini (Google): AI processing for generated outputs.
- Cloudflare: Limited web analytics and site performance measurement.
We review subprocessors for security and operational reliability and update this section as material provider changes occur.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
Promtier does not store user prompts or generated outputs in a database.
Logs may capture limited technical metadata for reliability, debugging, and security investigations. DEBUG-level logging in development environments may temporarily include input or output content for troubleshooting.
Production environments use more restrictive logging policies, and sensitive fields are redacted where applicable. Temporary operational logs and caching are retained only as needed for performance, reliability, and security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing of your information
- The right to data portability
To exercise these rights, contact us using the details below with the subject line "Privacy Request" and enough detail to identify your request. We aim to respond within 30 days.
Children's Privacy
The Service is intended for users who are at least 18 years old (or the age of majority in their jurisdiction). We do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact
If you have any questions about this Privacy Policy, please contact True Leaf AI Solutions Inc. by email at contact@promtier.com.